Refund & Exchange
Customer satisfaction is our highest priority. Should any item be defective, we'll be happy to exchange it. Just drop us an email at email@example.com or call us at +65-8876 8501 and we'll confirm the exchange details. Do note that we only provide exchanges for products that are in the original packaging, and exchange requests must be done within 7 days of receiving your item.
All our products come with a 1-year warranty of manufacturer's defect unless otherwise stated. Do keep a copy of the receipt and inform us of any warranty issues via email to firstname.lastname@example.org, or you can call us at +65-8876 8501.
At AgeGracefullyShop, we respect your privacy and we are committed to protecting it. The information that you have provided is used to create a great shopping experience for you. We will not sell or disclose your information to any unaffiliated third parties unless required by law.
Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of this Platform and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore.