Refund & Exchange

Customer satisfaction is our highest priority. Should any item be defective, we'll be happy to exchange it. Just drop us an email at hello@agegracefully.shop or call us at +65-8876 8501 and we'll confirm the exchange details. Do note that we only provide exchanges for products that are in the original packaging, and exchange requests must be done within 7 days of receiving your item.

Warranty

All our products come with a 1-year warranty of manufacturer's defect unless otherwise stated. Do keep a copy of the receipt and inform us of any warranty issues via email to hello@agegracefully.shop, or you can call us at +65-8876 8501.

 Privacy

At AgeGracefullyShop, we respect your privacy and we are committed to protecting it. The information that you have provided is used to create a great shopping experience for you. We will not sell or disclose your information to any unaffiliated third parties unless required by law.

Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of this Platform and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore.  

If you are below 18 years old: You must obtain consent from your parent(s) or legal guardian(s), their acceptance of these Terms of Use and their agreement to take responsibility for: (i) your actions; (ii) any charges associated with your use of any of the Services or purchase of Products; and (iii) your acceptance and compliance with these Terms of Use. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this Platform and using the Services.